Role: Account Manager

We are Proven. A fast-growing strategic and creative agency based in Exeter and we’re on the lookout for an Account Manager – someone who loves working with clients, taking on new projects, scoping them out, and providing direction, and delivering great results on time and on budget.

There will be plenty of scope to grow in this role, but you will need to possess a confident ability to manage without being micromanaged. You don’t have to be a perfectionist but it helps and likewise, the ability to keep one eye on the detail and another on the bigger picture is essential.

If you are motivated, highly organised, client-focused, experienced in managing projects and client relationships then we want to hear from you.

Ideally, we would love someone who has agency or client-side experience. However, if you have Account/Project management experience within other industries, but have a creative flair, then we would welcome your application. ‍

The role‍

Working closely with the Directors, you’ll be responsible for managing and developing client relationships, and the admin of daily account activities for a varied portfolio.

You’ll manage workloads, prioritising and delivering projects within agreed deadlines, along with providing clients with a high level of strategic support and ensuring that project objectives are met.‍

Responsibilities

• Develop, build and grow client relationships
• Understanding client businesses and generating new ideas to enhance performance
• Build trust, credibility with our clients
• Translating business goals into a marketing strategy
• Management of projects to ensure successful delivery of objectives
• When required, support the new business team with pitches, tenders and proposals

Key Requirements

• High levels of organisation with an excellent eye for detail
• Track record of client relationship development
• Ability to identify, analyse and resolve problems quickly and effectively
• Ability to manage multiple projects at one time, prioritise and deliver calmly under pressure
• Strong IT skills

Nice to have

• Thorough understanding of all aspects of marketing
• Good understanding of branding, design, digital and marketing processes

Education

We believe in opportunity, so if you think you have the skills then we welcome your application. However, we believe that the role would be most suited to a Degree level candidate with a qualification in either Marketing, Communications, English, Creative Arts or Social Sciences.

What we offer

Salary: Negotiable, depending on experience. Please provide details of your salary expectations.

We offer 21 days’ holiday per year exclusive of statutory and public holidays, plus other benefits including birthdays off, flexible start/end times, working from home, a company pension, and after a successful six months’ probation, we’ll probably throw a few more perks your way.

This is Proven

We know a lot about Marketing but we also have a no BS approach which our clients really appreciate. We like to deliver what we promise and if we don’t think we can then we often decline the work. Our goal is to make things simple for the people we work with, cutting through the jargon and delivering results based on insights, analysis and using the shared knowledge and experience of our team and the people we work with.

If you are interested in this role please send your CV to hello@thisisproven.com